Privacy, explained clearly
How we use your information
When you submit a request, we use the details you provide to coordinate availability, answer questions, and communicate about your booking. This notice explains the purpose in plain language.
Information we may receive
- Contact details (such as name, email, and phone)
- Request details (preferred date, number of travelers, and any notes)
- Support messages related to logistics or accessibility
- General account or browsing information only if you choose to provide it
How we use it
- To coordinate with providers and confirm availability
- To send request updates and essential booking communications
- To support travelers with practical guidance and question handling
- To improve our service quality and respond to feedback
When we share information
We may share relevant details with the tour provider and service partners strictly to fulfill your request. We do not sell personal information.
Your choices
You can opt out of non-essential email updates. For request-critical messages, we may still contact you as needed to manage confirmation and day-of guidance.
Questions about privacy?
Contact our support desk with your request details, and we’ll guide you on the next step.